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PRIVACY POLICY

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At Ashley James Building Consultants Ltd, we are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Who are we:

Ashley James Building Consultants Ltd are a commercial building surveying company based in Ashford, Kent. We provide professional building surveying services to individuals and businesses. For any queries regarding this privacy notice or the use of your personal data, please contact us at:

Email: info@ashleyjamesltd.co.uk  

Phone: 07885 706 819

What Data We Collect:

We may collect the following personal data:

  • Identity Information: Name, job title, company name.

  • Contact Information: Address, email address, phone numbers.

  • Property Information: Property address, building plans, surveys, photographs, and any relevant property data.

  • Financial Information: Payment details, invoicing information.

  • Communication Data: Emails, messages, and other communication records.

How we use your Data:

We will only use your personal data when the law allows us to. The purposes for which we process your personal data include:

  • Provision of Services: To perform building surveys, valuations, inspections and related services.

  • Communication: To respond to your enquires, provide updates on your project and send necessary information.

  • Legal Compliance: To fulfil our legal obligations, such as record keeping or for tax purposes.

  • Marketing: To send you information about services or updates you may be interested in (only where you have given your consent).

Legal Basis for Processing:

We process your personal data under the following lawful bases:

  • Contract: To perform the contract we are about to enter into or have entered into with you.

  • Legal Obligation: To comply with a legal obligation (e.g, record keeping for tax purposes).

  • Legitimate Interests: For the purpose of operating and improving our services, or for direct marketing (if we have a legitimate business reason).

  • Consent: Where you have given your consent for marketing communications.

Data Sharing:

We will not share your personal data with third parties unless:

  • It is necessary to provide services (e.g, sharing with contractors, subcontractors, or regulatory bodies).

  • We are required to do so by law.

  • We have your consent.

All third parties with whom we share your data are required to respect the security of your data and treat it in accordance with the law.

How Long Do We Retain Your Data:

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including and legal, accounting, or reporting requirements. We may retain data for longer if required for legal purposes.

Your Rights:

Under GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request access to you personal data and obtain a copy.

  • Erasure: You have the right to request the deletion of your personal data under certain circumstances.

  • Restriction: You can request that we limit the processing of your personal data in certain cases.

  • Portability: You have the right to request that your personal data be transferred to another service provider.

Security of Your Data:

The security of your Personal Information is important to us and we take appropriate security measures to protect your personal data from unauthorised access, however the use of the Internet or methods of electronic storage is not100% secure and whilst we endeavour to protect your Personal Information, we cannot guarantee its absolute security.

Cookies and Website Use:

Our website may use cookies to improve your browsing experience. You can manage your cookie preference through your browser settings.

Changes to this Privacy Notice:

We may update this privacy notice from time to time to reflect changes in our services or legal obligations. We encourage you to review this notice periodically to stay informed about how we are protecting your data.

Contact Information:

If you have any questions or concerns about this privacy notice or how your personal data is handled, please contact us at:

Email: info@ashleyjamesltd.co.uk.

Phone: 07885 706 819

Effective Date: October 2024.

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